Testimonials

We were so happy to finally figure out what was making our cat sick. Thank you very much!

You are professional and quick in response.

We were so happy to finally figure out what was making our cat sick. Thank you very much!

Results were fast and effective, the whole process was smooth and I will definitely recommend it to someone who wants to do this type of test.

Received fast and accurate customer service through on-line chat.

You guys are very professional supportive and efficient despite being affordable. It's not a nice feeling waiting on these kind of results  but the whole process went under way smoothly and quickly. Can't thank you enough.

Very happy with all aspects of service.

the support staff where amazing could not have been more helpful.

Was happy with service level but did pay for 3 day result. Sample delivered Monday 5th Jan results received Sun 11 Jan. Slightly longer than anticipated but amazed to get results on a Sunday. Had set my mind to waiting another day. So well done there.

Very happy with the service I received Thanks very much

Very happy with the service I received Thanks very much

I liked the quick responds from the company. And I also like how they email the results too. Its got all the info I needed and paying £99 I think is a very good price

the personal interest and attention from the staff I spoke to on the phone including the call back from the geneticist was fantastic. Really appreciated the professional friendly and personal approach of staff.

Great service   prompt and efficient

Very good service and professional consultancy

Results came quicker than stated which was good.

Easy to communicate with  all questions answered fast.

just like to say thankyou for your help and a very professional service I couldn't have been any more satisfied with the service you provided for me  test kit was sent out prompt and lady I spoke to on phone was very informative

Thank you kindly. You have solved a 14 year long mystery for us.

Very good service thank you.

very pleased thank you

Great! Even though results were heartbreaking you offer a fast trustworthy and professional service. I will definitely be recommending easydna to others:) I would like to know in more detail how the DNA is abstraced from the swabs and interrupted though. If there were more info on this it would have helped me to believe the results easier and feel like they were 100% accurate. Thanks though. Great!

Great service prompt and efficient

Pleased with the service very quick and officiant! I appreciated the email stating that my samples had been received.

Very happy with your service

From placing the order for the test  the service received was fast and efficient. Would not hesitate to recommend Easy DNA. Thank you.

You saved me from a lot of headaches and stress. Well done with your outstanding service and quality delivery.

I would like to add that Sonia with whom we dealt with was so very very helpful right from day one and she made the process so much easier.  She was very professional and everything she said she would do she did.

The support was brilliant  nz post held  my sample. The team at the lab were great at helping me sort this out.

Really good service fast delivery and very fast results

Thank you very much for the quick response and easy to interpret service. I would definitely recommend this company to anyone. The price is also excellent. one of the cheapest around. Once again thanks for a great service!

Thank you  You were very informative  But I had many problems to get in touch because of problems with Ur landlines but I always got a call back

Sonya was very helpful and explained a few questions I had asked as originally told test was taken with blood but they had sent a swab.

Very quick turnaround easy to follow procedures and well informed. Thank you very much!

The only small negative I have was that there was no correspondence from the time of my sample collection to the results stage. I feel I would have appreciated an email confirming that the blood tests had been collected or reached your lab.

Very quick and easy to follow  clear instructions

I am happy with the service you have provided and the efficiency with which everything was done. it was so easy to follow the sample collection process.

I found the staff very knowledgeable about the tests & they were able to answer all my questions.

Thank you for the speedy results. very pleased with your service

I chose easy DNA i realised they had a branch in capetown and after comfirming that they work with DDC which everyone recommends as a reliable and a provider of accurate results. I

I waited a few weeks without receiving the test kit so I emailed to advise. I then received the test kit 2 days later. They followed up very quickly but would of been nice to receive the test kit without emailing. Other than that the service and response times were good.

I was very happy at the response rate in getting the results. I received the test results 5 days before the scheduled due date which was quite impressive. Any area of improvement is providing clarity on the consent form - I requested a zygosity test and the consent form included in my initial pack was more relevant to a paternity test (not a zygosity test).However I still completed it and sent to back. I was then contacted again to complete another consent form related to a biological parents test (again not a zygosity test I requested). So it created a lot of unnecessary confusion and I see this as an area that could easily be improved.

I think the service is very professional and would recommend this company to others wanting the same service .

Thank you for your help in this most difficult time.

I was very impressed at the customer service and pleasant staff it was an emotional time for me so I really grateful how nice the staff was.... Thank you

Very quick turn around time once the samples were provided

Once I ordered it online I appreciated the confirmation emails that kept me in the loop. I also rang the Australian help desk & the Lady I spoke to was very helpful.

There was a couple of hiccups when paying as I was overcharged but I was very happy with the efforts to rectify the situation promptly and also there was a mix up with what forms we needed to fill out but again when brought to your attention there was quick conformation to the fact that the right forms had been completed and which test was being done.

Very satisfied with the service I received

me staying in SA and having to import the test tubes/containers and export them back to your lab I was worried about all the transport arrangement but everything was so well organised and everything went very well. This is such a process (coming to think about it) But simplified by your process in place. I'm still amazed by the service i received. I was also worried about the payment method to be used but again that was one of the easiest steps ever!! I'm really impressed ! and above all satisfied with the kind of service provided.

Going through a paternity test is very nerve-racking situation but I found the whole process to be simple and fast.

Thank you for giving me peace of mind after 47 years one happy lady

I have used your services for myself and my three sisters. Every time I have had the utmost professional service. All email correspondence has been quick and helpful on every level. We have received our results on time. I would recommend your company to anyone needing DNA services. Because of your company myself and my sisters were able to at last know our paternity without any doubt and it has made us all feel complete. Thank you once again....Kindest regards Therese Morris.

I am very happy as through it I have found out which parent is my true birth parent by being able to contact the right relatives that would have known (my mother was my true birth mother)and I am 99% sure of who my birth father is now. All I need to do now is to ask the one person who I know does know the truth but never wanted to tell me but now that I know I am sure he is going to confirm what I already now. Thank you so much.

Fantastic service. Results delivered earlier than expected. Thank you

Overall satisfied with provided services.The results delivered on time. Nevertheless some delays in responses by email in French.

Very happy with your service mainly because you were honest and did what you said you would and in the time frame you stated .

You delivered results earlier than expected. Great service

Very positive experience. Very easy to follow directions and prompt response.

We are blessed with baby boy on 13th of March 2015 after two daughters. We all are very happy and recommend your services to our close ones. Thanks & Regards Gagan and Ashima Abbott

I thank you for a great service it was fast and your responses to all my queries even before I purchased a kit was prompt. I appreciate your great service.

The test results were delivered right on time and customer service was very helpful when I was deciding what test to get.

I found the support team very informative and friendly which made me feel secure

Very simple process had a couple of questions at different points and they were answered very quickly cant fault your team.

Efficient compliant deadlines and very professional work

This is the fast turn-around that I have experienced in ordering DNA tests results.

I was very surprised to have such a huge cost added to do a second test on child when in all correspondence it's states for just another $44 dollars you can have another test added when in real time that is to just do the mother. I felt it was a little bit of false advertising.

My experience with your service was positive because the process was quick & easy. I really appreciated the customer support I was given over the phone  all my questions were answered in a friendly & professional manner.

I very much appreciated the way in which my initial enquiry and subsequent test results were dealt with. Empathy sensitivity compassion and privacy were paramount in my decision to proceed with DNA testing.

Excellent service got the results a few days before estimated date!

It was overall a good service. Always had someone to talk with and answered all my questions. The lab results took alittle longer then what was stated in emails but still be fast service. cheers

I would highly recommend this service. I previously did a dna sample with genetrack biolabs thinking they were aus based it was a total disaster and took months. This service was fast and efficient nil probs whatsoever.

I found staff extremely helpful and supportive

Thank you for a quick response. Everyone always asked whether my girls were identical. I always said no and used to get the reply back "are you sure". Now i have my answer. Thank you very much.

This service has put my mind at ease. I was pleased with all of my questions always being answered as quickly as possible. I would recommend this to anyone who needs this service.

I have experienced some trouble sending the samples on a conventional envelope. Sending "medical samples" to the US requires a lot of authorization documents. I thought based on the information shown on the web that samples would be analyzed in the country of origin i.e. Argentina. Thanks. Best regards.

Received the results on a public holiday (Anzac Day) I didn't expect this I was very impressed.

Job well done. I contacted you by e.mail on a couple of occasions & had no fault with the girls. I am now a Daddy at the age of 69 BUT she is 47.

Find the service to be prompt efficient and easy to understand.

I was very happy with your very helpful and professional services Very friendly staff very quick and detailed results Thank you. Billy Nigroh

Extremely happy with the service provided. Results were received within 4 working days. Thank you so much!

Excellent service on the phone & by email. Testing & results very efficiently done. I would highly recommend your company to others. Thank you.

Happy with the fast and professional service we got from Easydna. If ever needed again we use again as we know it's safe and reliable

Very fast and reliable service will help with any inquiries. The results are laid out in a simplified mannor making then eaiser to understand.

I was aided perfectly and there are no further comments.

Happy with service. Received results quicker than expected with the outcome I hoped for! Happy days

Everything was fine for me... even the result.

Very pleased with the service and support from start to finish.

I am well satisfied with the whole process.

Thanks for providing a straightforward service for me in a difficult time. Now I can get back on with my life. Thank you so much.

Very quick and clear support. Instructions professionally delivered and process very managed. Thanks

Good Service Now I can live with total satisfaction and peace of mind. Thank you 🙂

Thanks to you I was able to prove paternity and met my daughter for first time. I wish I had known about the piece of mind test as lost 14m of her life with government bodies insisting on charges in excess of £400 which I vould not afford. Thank you for this and continue to kept prices down so that other young men don't miss out on their Childs life because of cost

Thanks for everything. I got the result the exact date it was promised. I am very satisfied.

"Thank you for a fantastic service - results received way before time, and everyone we dealt with along the way was extremely helpful and efficient."

"I appreciate very much, excellent service.  Best Regards"

"Results came through sooner than expected. Thank you for helping me find my family."

"It was my first experience, and with people willing to help u understand is great, so great overall service, thanks."

"thank you easy dna for the excellent sercices provided. i can't even begin to describe how greate i am, the staff is very professional and they also do follow ups. as a person who works at client oriented industry i learnt a lot from the consultan who was always icontact with me, giving me all updated info, thank you.i sure will recomend easy dna to other people, ifact i'll be like a an ambassador."

"Hi Team, A big thank you to everyone for doing the DNA test.  This has made my life an easier one and now I can make up time with my Dad now, that sounds so weird. All the best keep up the great work."

"Thanks for your help I would just say please keep on doing your job, because as you say this is actually a peace of mind test."

"you made it so easy very professional many thanks."

"Thank you very much & keep up the good work!"

Many thanks for all your help and support

"Its been a little while since I received my DNA results, however, even thou it wasn't the outcome I may of wanted, I'm very grateful for all the support via telephone and email. Many thanks for every thing and your company will be recommended to others."

"easyDNA, I just wanna say thank you for everything. Good job and God bless."

"What a great Service, Thank you sooo much for getting back to us so quick and letting us know... Very Happy Customer..."

"Thank you for the results.  Even though we are very surprised by them and not what we expected, it's good to know the truth once and for all."

"Thank you so very much for your prompt reply to my enquiry. Our circumstances have been very tragic, and it has taken me quite some time to get my head around the full implications of this DNA result. Thank you again, the assistance you and EasyDNA have provided to my family has been invaluable, and we are so very grateful."

"Thanks for you prompt results"